Turn Your Customer Call Into 10 Social Posts
Every customer conversation is a content goldmine. Transform one call into a week's worth of social content across all platforms.
Customer Call to Content
Paste your call notes and get 10 different social media posts
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One Call = Ten Posts
Paste your customer call notes above to generate a week's worth of social content from a single conversation.
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One Customer Call = One Week of Content
You just spent 30 minutes on a customer call. You learned about their challenges, what's working, what's not.
Then the notes go into a folder and die.
That single conversation contains enough insights for 10+ social media posts. Insights that would resonate with thousands of people facing similar challenges.
This tool extracts those insights and turns them into ready-to-post content across LinkedIn, Twitter, and Instagram.
Why Customer Calls Are Content Gold
They're Specific
Real problems. Real language. Real frustrations. None of the generic advice that fills most social media.
They're Universal
One customer's problem is usually shared by hundreds. The specificity makes it relatable.
They're Credible
"A customer told me today..." carries more weight than "Here's what I think..."
They're Endless
If you talk to customers regularly, you never run out of content ideas.
The 10 Post Framework
From one customer call, you can create:
3 LinkedIn Insights
- A pattern you're seeing across customers
- A specific story from the call (anonymized)
- A lesson or framework from the conversation
3 Twitter Hot Takes
- A contrarian observation
- A quick insight in 280 characters
- A thread-starter about customer behavior
2 Instagram Posts
- A behind-the-scenes look at your process
- A relatable moment from customer work
2 Wild Cards
- A myth-busting post
- A "what customers actually mean" translation
Extracting Insights from Calls
Listen for Patterns
When multiple customers say similar things, that's content. "I'm hearing this a lot lately..." Use our support ticket trend analyzer to surface these patterns systematically.
Capture Exact Quotes
Customer language is gold. Their words resonate more than your paraphrasing.
Note the Surprises
What surprised you? Surprising insights usually surprise audiences too.
Identify the Gaps
What did the customer NOT mention that you expected? Absence of information is information.
Track the Journey
How did they get here? What did they try before? The journey is often more interesting than the destination.
Keeping It Confidential
Generalize the Specific
"A SaaS company using our tool" instead of "Acme Corp told me..."
Focus on the Insight
The lesson matters more than the specific customer. Extract the principle.
Ask Permission for Specifics
If you want to share something identifiable, ask first. Most customers are flattered.
Use "Customers" Plural
"Customers keep telling me..." is safer and often more powerful than citing one person.
Building a Content System
Take Notes with Content in Mind
During calls, star the moments that could become posts. Don't wait until later.
Batch Your Processing
After 3-4 calls, run all notes through this tool. Create a week's content in one session.
Create a Swipe File
Save generated posts even if you don't use them immediately. Build a library. Use our blog to social converter to repurpose content across formats.
Track What Performs
Notice which customer insights resonate. Double down on those themes.
Frequently Asked Questions
How do I keep customer information confidential?
The tool automatically generalizes customer-specific details into universal insights. Always review posts before publishing to ensure no identifiable customer information remains. Focus on the insight, not the individual.
What types of customer calls work best?
Discovery calls, feedback interviews, and churn conversations are goldmines. Any call where customers share their real challenges, frustrations, or wins contains content potential. Support calls work too when they reveal patterns.
How many posts can I realistically get from one call?
A good 30-minute customer call can generate 10-15 content pieces: LinkedIn insights, Twitter hot takes, Instagram posts, and even carousel ideas. The key is looking at the conversation from different angles.
Won't this feel repetitive if I do it regularly?
No—because each customer conversation is unique, and the posts cover different platforms and formats. Themes might repeat, but that's actually good. Consistent messaging across multiple posts reinforces your expertise.