1. Information We Collect
We collect information you provide directly to us, including personal information and social media account access tokens when you connect your accounts (Twitter/X, LinkedIn, Bluesky, Threads, Pinterest, Instagram, Facebook, TikTok, and YouTube). For Google accounts, we collect basic profile information and access tokens required for authentication.
Analytics and Usage Data
We use analytics services to understand how users interact with our service:
- Microsoft Clarity: Tracks user interactions, heatmaps, and session recordings to improve user experience
- Google Analytics: Collects anonymous usage data, including page views, time spent on site, and user behavior patterns
- These services may use cookies and similar tracking technologies to collect this information
- You can opt out of analytics tracking through your browser settings or using available opt-out tools
User-Generated Content
When you upload content to our service:
- We collect and store the content you upload, including images, videos, and audio files
- We maintain logs of content uploads and modifications for security and compliance purposes
- Content metadata may be analyzed to improve our services and ensure compliance with our terms
- You can delete your uploaded content at any time through your account settings
2. Use of Information
We use the collected information to provide our social media management services, including viewing and posting content on your behalf. For Google services, we use your information strictly for authentication purposes and to maintain your account security.
3. Data Storage and Sharing
We store user data securely in the following ways:
- Non-sensitive user data is stored in our Supabase database infrastructure
- All access tokens and sensitive data are encrypted before being stored in Supabase
- Data is hosted on servers located in the United States
Google User Data Handling
For Google/YouTube user data specifically:
- We explicitly affirm that we do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or machine learning models
- We store only basic profile information and encrypted access tokens in Supabase, our database provider
- We share, transfer, or disclose Google user data only with the following parties and under these circumstances:
- Supabase (our database provider)
- Purpose: Stores encrypted tokens and basic profile data
- Data shared: Encrypted access tokens, basic profile information
- Cloudflare (our infrastructure provider)
- Purpose: Processes authentication requests and hosts our application
- Data shared: Temporary access to user data during request processing
- YouTube API Services
- Purpose: To facilitate YouTube integration and functionality
- Data shared: Access tokens and necessary profile data for API interactions
- We do not sell, rent, or otherwise commercially transfer Google user data to any third parties
- Access to Google user data is strictly limited to essential personnel for maintenance and support purposes
- All third-party service providers are bound by strict confidentiality obligations and data protection requirements
- Any additional sharing of Google user data will only occur:
- With your explicit consent
- When required by law or valid legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition (with notice to users)
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With third-party service providers who assist in operating our service and require access to your information to provide their services (such as hosting providers and analytics services)
- With social media platforms when you choose to connect your accounts
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
5. Third-Party Services
We integrate with various social media platforms. Your use of these platforms through our service is subject to their respective privacy policies.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. You can request data deletion at any time.
7. Payment Information
Payment details are processed securely by our payment processor. We do not store complete credit card information on our servers.
8. Your Rights
You have the right to access, correct, or delete your personal information and social media connections at any time through your account settings.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].