The Facebook URL Mistake Costing You Thousands of Followers

TL;DR - Quick Answer
10 min readTips you can use today. What works and what doesn't.
The Facebook URL Mistake Costing You Thousands of Followers
Quick Answer
How to claim your Facebook vanity URL:
- Go to facebook.com/username
- Select your Page from dropdown
- Create username (lowercase, letters/numbers/periods only)
- Check availability
- Confirm (cannot change easily later!)
Requirements:
- Page has 25+ likes or is verified
- You're Page admin
- Username available and follows guidelines
Combine your custom URL with proper Facebook business account setup to maximize branding.
Critical mistake: Using auto-generated facebook.com/pages/your-business/1234567890
instead of facebook.com/yourbusiness
. The first is unmemorable, the second builds brand recognition.
Why Your Facebook URL Matters
The Memorability Problem
Bad (default URL):
facebook.com/pages/Joes-Coffee-Shop/1234567890123
- 52 characters long
- Random numbers
- Easy to mistype
- Looks spammy
Good (vanity URL):
facebook.com/joescoffeeshop
- 29 characters (44% shorter)
- No random numbers
- Brandable
- Professional
Real Business Impact
Case study: Local bakery
Before custom URL:
- URL: facebook.com/pages/Sweet-Treats-Bakery/9876543210
- 47 new followers from radio ads
- Cost per follower: $21.28
After custom URL:
- URL: facebook.com/sweettreats
- 312 new followers from radio ads
- Cost per follower: $3.21
Result: 563% increase, 84% lower cost. Why? People could actually remember and type the URL.
SEO Benefits
Custom URLs rank better in Google:
- Ranks #1-3 vs #8-12
- Higher click-through rate
- 340% more Facebook traffic from Google
How to Get Your Custom URL
Step-by-Step
Prerequisites:
- You're Page admin ✓
- Page has 25+ likes ✓
- Username not taken ✓
Process:
Step 1: Go to Username Settings
- Option A: Visit facebook.com/username
- Option B: Page → About → Username → "Create Page @username"
Step 2: Select Your Page Choose correct Page from dropdown
Step 3: Create Username
Username rules:
- Lowercase only
- Letters (a-z), numbers (0-9), periods (.)
- No spaces, underscores, hyphens
- 5 characters minimum
- Must be unique
Good usernames:
- joescoffee ✓
- sweettreats.nyc ✓
- tech.solutions.miami ✓
Bad usernames:
- joes_coffee (underscore not allowed) ✗
- Joe's-Coffee (apostrophe/dash not allowed) ✗
- joe (too short) ✗
Step 4: Check Availability
- Green checkmark = available
- Red X = taken
Use our Facebook username checker to verify your desired username is available before starting the claim process.
Step 5: Confirm ⚠️ WARNING: This is nearly permanent. Review carefully before clicking "Create Username."
What happens if you try to create a Facebook username with underscores or hyphens?
Username Selection Strategy
Choosing the Perfect Username
Priority order:
1. Exact brand name
Brand: "Sweet Treats Bakery"
First choice: sweettreatsbakery
Second: sweettreats
Third: sweettreatsnyc
2. Brand + location
Brand: "Joe's Coffee" in Miami
Username: joescoffeemiami or joesmiami
3. Brand + industry
Brand: "Smith Dental"
Username: smithdental or smithdentistry
4. Abbreviated
Brand: "Technology Solutions International"
Username: techsolutionsintl or tsi.tech
What to Avoid
Numbers at end: joescoffee123 (looks fake)
Excessive abbreviation: jscfsh (unclear)
Typos: joescofee (people find competitor)
Temporary indicators: joescoffee2025 (looks temporary)
Generic only: bestcoffee (not unique to your brand)
If Your Name Is Taken
Options:
- Add location: joescoffeenyc
- Add industry: smithdental
- Use period: tech.solutions
- Slight variation: thesweettreats or sweettreatsofficial
Trademark holder? Report to Facebook with documentation for possible username release.
After Setting Your URL
Update Everywhere
Immediate to-do:
- Website footer and contact page ✓
- Email signature ✓
- Business cards ✓
- Marketing materials ✓
- Other social profiles ✓
- Google Business Profile ✓
- Review sites ✓
Promote Your New URL
Announcement post:
🎉 We've Got a New Facebook Address! 🎉
Find us easier than ever at:
facebook.com/[yourusername]
✓ Easier to remember
✓ Easier to share
✓ Same great content
#NewURL #FindUs
In-person promotion:
- Table tents with QR code + URL
- Receipts with Facebook URL
- Radio: "Visit us at facebook dot com slash [yourusername]"
FAQ
How do I create a custom Facebook page URL?
Go to facebook.com/username, select your Page, create a username (lowercase letters, numbers, periods only), check availability, and confirm. Page needs 25+ likes.
Can I change my Facebook page username after creating it?
Yes, but only once per 7 days, and old URLs don't redirect. Choose carefully the first time.
What if my desired username is taken?
Add location (joescoffeenyc), industry (smithdental), or use period separator (sweet.treats). If trademark squatting, report to Facebook.
Do I need 25 likes to get a custom URL?
Generally yes, unless your Page is verified. Most businesses reach 25 likes within 1-2 weeks through invitations and cross-promotion.
Can I use special characters?
No. Only lowercase letters, numbers, and periods. No spaces, underscores, or hyphens allowed.
Related: Facebook Business Account Setup · Facebook Post Shareable Guide · Campaign URL Builder
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