Khoros Review 2026: Features, Pricing, Pros & Cons
TL;DR - Quick Answer
12 min readTips you can use today. What works and what doesn't.
Khoros (formerly Spredfast + Lithium) is an enterprise social media platform. Publishing, listening, engagement, analytics, one dashboard.
Custom pricing. No public plans. Is it worth $20K+ per year?
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Create posts, images, and carousels with AI. Schedule to 9 platforms in seconds.
Start your free trialQuick Summary
Best for: Large enterprises managing multiple brands across many social channels.
Not ideal for: SMBs, solopreneurs, or teams needing transparent pricing.
Pricing at a Glance
Khoros requires a sales call. No free plan. No public pricing page.
The catch: Enterprise-only pricing means you won't know costs until you talk to sales. Users report it's more expensive than Sprout Social or Hootsuite.
What's required to get Khoros pricing?
What Khoros Does Well
Unified Social Dashboard
Khoros's core strength is managing everything in one place.
Verdict: Strong for enterprises managing dozens of accounts.
Social Listening
Built-in monitoring capabilities:
- Brand mentions tracking
- Competitor monitoring
- Real-time conversation alerts
- Sentiment analysis
- Crisis detection
Verdict: Solid listening for brand reputation management.
Publishing & Scheduling
Content management features:
- Multi-channel scheduling
- AI-recommended posting times
- Content approval workflows
- Asset library
- Profanity filtering
Verdict: Enterprise-grade publishing with customizable workflows.
What's Khoros's primary target market?
What Khoros Lacks
No Transparent Pricing
Weaker Analytics
Users report analytics limitations:
- Not as strong as listening features
- Dashboards could be improved
- Other tools do analytics better
- Reporting requires extra setup
Platform Limitations
Missing or limited:
- TikTok comment management issues
- Instagram publishing limits
- Some scheduled posts fail
- Interface navigation confusing
Support Concerns
Customer service issues:
- Not always instant solutions
- Documentation unclear
- Learning curve is steep
- Onboarding takes time
What's a common complaint about Khoros?
Pros and Cons Summary
Who benefits most from Khoros?
Real User Reviews
What Users Love
"Very easy to manage multiple social media platforms without logging into each one." — TrustRadius
"Real-time conversation monitoring means we see issues almost immediately." — G2
What Users Complain About
"Somewhat expensive, especially for smaller teams." — TrustRadius
"Analytics side is not as strong as content and listening." — G2
Based on reviews, what's Khoros's biggest strength?
Who Should Use Khoros
Ideal Users
Large Enterprises
- Managing 10+ brands
- High social volume
- Need unified command center
- Budget for $20K+/year
Enterprise Marketing Teams
- Multiple team members
- Complex approval workflows
- Require audit trails
- Need compliance features
Who Should Look Elsewhere
SMBs — Enterprise pricing is prohibitive
Solopreneurs — Far too expensive and complex
Budget Teams — Better value elsewhere
Simple Schedulers — Overkill for basic needs
Khoros vs Alternatives
Compare Khoros directly: Khoros Alternatives, Khoros Pricing.
For enterprise social listening alternatives, see Sprinklr Review or Meltwater Review.
FAQ
Is Khoros worth it in 2026?
For large enterprises managing multiple brands with high social volume, potentially yes. For everyone else, alternatives offer better value and transparent pricing.
Does Khoros have a free plan?
No. Khoros has no free plan and no free trial. You must request a demo through sales.
How much does Khoros cost?
Khoros doesn't publish pricing. Based on user reports, expect $10,000-50,000+ annually depending on features and scale.
Is Khoros better than Sprout Social?
Khoros targets larger enterprises with more complex needs. Sprout Social is more accessible with transparent pricing. Both serve enterprise markets but Sprout is easier to evaluate.
Bottom Line
Khoros works for large enterprises. Everyone else pays too much for features they won't use.
Better option: SocialRails at $29/month with AI content and transparent pricing.
Create content, post everywhere
Create posts, images, and carousels with AI. Schedule to 9 platforms in seconds.
Start your free trialRelated
Khoros Content
Enterprise Alternatives
More Affordable Options
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