Social Media

Social Media Marketing For Restaurants

SocialRails Team
SocialRails Team
8 min read

TL;DR - Quick Answer

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Tips you can use today. What works and what doesn't.

Social Media Marketing for Restaurants: Complete 2025 Guide

Restaurant social media marketing drives reservations, builds community, and keeps your tables full. This guide covers everything from platform selection to content strategies that actually convert followers into paying customers.

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Why Social Media Matters for Restaurants

The numbers don't lie:

  • 45% of diners tried a restaurant for the first time because of social media
  • 30% of millennials avoid restaurants with weak Instagram presence
  • User-generated content increases restaurant revenue by 35%
  • 72% of customers have used Facebook to choose a restaurant

Social media isn't optional for restaurants anymore—it's where your customers decide where to eat.

Best Social Media Platforms for Restaurants

Instagram (Essential)

Why it works: Food is visual. Instagram is visual. Perfect match.

Best for:

  • Showcasing dishes and plating
  • Behind-the-scenes kitchen content
  • Stories for daily specials
  • Reels for cooking tutorials and atmosphere

Posting frequency: 1-2 feed posts daily, 5-10 stories daily

Generate engaging captions instantly with our Restaurant Social Media Caption Generator.

Facebook (Essential)

Why it works: Events, reviews, and local discovery.

Best for:

  • Event promotions (wine nights, live music, holiday menus)
  • Customer reviews and social proof
  • Local targeting and ads
  • Community building through groups

Posting frequency: 3-5 posts weekly

TikTok (High Growth Potential)

Why it works: Viral food content drives massive discovery.

Best for:

  • Recipe reveals and cooking processes
  • Employee personality content
  • Trend participation
  • Behind-the-scenes chaos (controlled)

Posting frequency: 3-7 videos weekly

Google Business Profile (Often Overlooked)

Why it works: Direct impact on local search and Maps visibility.

Best for:

  • Menu updates
  • Special announcements
  • Photo galleries
  • Review management

Posting frequency: 2-3 posts weekly

Content Strategy for Restaurant Social Media

The 4-Pillar Content Framework

Pillar 1: Food Photography (40%)

  • Hero shots of signature dishes
  • Daily specials
  • New menu items
  • Seasonal offerings

Pro tip: Natural light, clean backgrounds, and steam or drizzle action shots perform best.

Pillar 2: Behind-the-Scenes (25%)

  • Kitchen prep and cooking
  • Staff spotlights
  • Supplier relationships
  • Recipe secrets (not the whole recipe)

Use our Restaurant Story Post Idea Generator for daily inspiration.

Pillar 3: Community & Culture (20%)

  • Customer spotlights
  • User-generated content reposts
  • Local partnerships
  • Community events

Pillar 4: Promotions & Events (15%)

  • Happy hour specials
  • Holiday menus
  • Live music nights
  • Loyalty programs

Plan your entire month with our Restaurant Content Calendar Generator.

Content Ideas That Work

High-Engagement Content:

  • "Before the doors open" prep videos
  • Chef's table experiences
  • "How it's made" for signature dishes
  • Staff meal time
  • Customer reaction shots
  • Kitchen fails (humanizes your brand)

Seasonal Content:

  • Holiday menu reveals
  • Seasonal ingredient arrivals
  • Valentine's Day reservations
  • Mother's Day brunch promotions
  • Patio season openings

Plan holiday content ahead with our Restaurant Holiday Post Generator.

User-Generated Content Strategy:

  1. Create a branded hashtag
  2. Feature customers in Stories
  3. Run photo contests
  4. Respond to every tag and mention
  5. Share reviews as social proof

Posting Schedule for Restaurants

Optimal Posting Times

Instagram:

  • Best: 11 AM - 1 PM (lunch decision time)
  • Second best: 5 PM - 7 PM (dinner planning)
  • Stories: Throughout the day

Facebook:

  • Best: 1 PM - 4 PM
  • Events: Post 1-2 weeks before

TikTok:

  • Best: 6 PM - 9 PM (leisure browsing)

Weekly Content Calendar Template

| Day | Instagram Feed | Stories | Facebook | TikTok | |------------|---------|----------|--------| | Mon | Staff spotlight | Prep shots | Weekly special | Behind scenes | | Tue | Food hero shot | Daily special | - | Cooking clip | | Wed | Behind-scenes | Customer content | Event promo | - | | Thu | Dish close-up | Kitchen chaos | - | Trend video | | Fri | Weekend special | Happy hour | Event reminder | - | | Sat | Atmosphere shot | Live service | Customer review | - | | Sun | Brunch/special | User content | - | Compilation |

Hiring a Social Media Manager for Your Restaurant

When to Hire

Signs you need help:

  • Inconsistent posting (weeks between posts)
  • No time for engagement
  • Missing opportunities for user content
  • Not tracking what works
  • Social media feels like a chore

What to Look For

Essential skills for restaurant social media managers:

  • Food photography experience
  • Platform-native content creation
  • Community management skills
  • Understanding of restaurant operations
  • Ability to work flexible hours (weekends, evenings)

Portfolio requirements:

  • Previous restaurant or food brand work
  • Strong visual aesthetic
  • Engagement metrics from past accounts
  • Content creation samples

Pricing for Restaurant Social Media Management

Typical rates in 2025:

  • Freelancer: $500-$1,500/month
  • Small agency: $1,500-$3,500/month
  • Full-service agency: $3,500-$8,000/month

For detailed pricing breakdowns, see our Social Media Management Pricing Guide.

DIY vs. Hiring: Decision Framework

Do it yourself if:

  • Budget under $500/month
  • You enjoy creating content
  • You can commit 5-10 hours weekly
  • You have strong photography skills

Hire help if:

  • Revenue over $500K annually
  • No time for consistent posting
  • Multiple locations
  • Running paid ads
  • Need professional photography

Running Restaurant Social Media Ads

Facebook & Instagram Ads for Restaurants

Best ad objectives:

  • Reach: Local awareness campaigns
  • Traffic: Reservation system clicks
  • Engagement: Building social proof
  • Store visits: Foot traffic tracking

Targeting strategies:

  • 5-15 mile radius around location
  • Interest targeting: foodies, dining out, local events
  • Lookalike audiences from customer lists
  • Retargeting website visitors

Ad creative that converts:

  • Video of food being prepared
  • Customer testimonial clips
  • Chef introduction
  • Time-sensitive offers (this weekend only)

Budget Recommendations

Starting budget: $300-$500/month Growth budget: $1,000-$2,500/month Aggressive growth: $5,000+/month

Allocation:

  • 60% local awareness
  • 25% specific promotions
  • 15% retargeting

Measuring Restaurant Social Media Success

Key Metrics to Track

Awareness metrics:

  • Reach and impressions
  • Follower growth rate
  • Profile visits
  • Hashtag performance

Engagement metrics:

  • Engagement rate (aim for 3-6%)
  • Saves and shares
  • Story completion rate
  • Comment quality

Conversion metrics:

  • Website clicks
  • Reservation clicks
  • Direction requests
  • Phone calls
  • Online order clicks

Tracking ROI

Attribution methods:

  1. Reservation tracking: Use unique codes for social promotions
  2. Surveys: "How did you hear about us?" at checkout
  3. Check-in promotions: Offer discount for social check-in
  4. Google Analytics: Track traffic from social to website

ROI calculation:

Monthly Social Media ROI =
(New customers from social × Average check value) - Marketing cost

Common Restaurant Social Media Mistakes

Mistakes That Kill Engagement

1. Only posting food photos Variety matters. Mix in people, stories, and community content.

2. Ignoring comments and DMs Social media is social. Respond within 2 hours during business hours.

3. Inconsistent posting Algorithms reward consistency. Better to post 3x weekly forever than 3x daily for a month.

4. Poor lighting in photos Natural light or professional setup. No exceptions.

5. Not using Stories Stories drive daily engagement and keep you top of mind.

6. Ignoring negative reviews Respond professionally to every review. Others are watching.

7. No call-to-action Every post should have a purpose. Tell people what to do next.

Advanced Strategies

User-Generated Content System

Step 1: Create incentive

  • "Tag us for a chance to be featured"
  • Free appetizer for tagged posts with 500+ followers

Step 2: Monitor mentions

  • Check tags daily
  • Save high-quality content
  • Request permission to repost

Step 3: Showcase and reward

  • Feature in Stories and feed
  • Thank customers publicly
  • Build library of authentic content

Influencer Partnerships

Micro-influencers (1,000-10,000 followers):

  • Best value for local restaurants
  • Trade comped meals for content
  • Authentic local audience

Local food bloggers:

  • Build ongoing relationships
  • Invite to new menu tastings
  • Collaborate on content creation

What to offer:

  • Complimentary meal for 2-4
  • Exclusive menu preview
  • Chef's table experience
  • Behind-scenes access

Crisis Management

Negative review response template:

  1. Thank them for feedback
  2. Apologize for their experience
  3. Take conversation private
  4. Offer to make it right
  5. Follow up after resolution

Social media crisis protocol:

  1. Don't delete (unless inappropriate)
  2. Respond quickly and professionally
  3. Take detailed complaints offline
  4. Document everything
  5. Learn and improve

Tools for Restaurant Social Media

Content Creation

  • Canva (graphics and menus)
  • CapCut (video editing)
  • Lightroom Mobile (photo editing)

Scheduling & Management

  • SocialRails (multi-platform scheduling)
  • Later (visual planning)
  • Meta Business Suite (Facebook/Instagram native)

Analytics

  • Native platform insights
  • Google Analytics
  • Reservation system data

Quick-Start Checklist

Week 1: Foundation

  • Audit current social presence
  • Optimize profiles (bio, contact info, links)
  • Create branded hashtag
  • Set up content folders on phone

Week 2: Content Creation

  • Batch photograph top 20 dishes
  • Film 5 behind-scenes clips
  • Write 30 caption templates
  • Create content calendar

Week 3: Launch

  • Post consistently for 7 days
  • Engage with local accounts
  • Share user-generated content
  • Track initial metrics

Week 4: Optimize

  • Review what performed best
  • Adjust posting times
  • Plan next month's content
  • Consider paid promotion test

Summary

Restaurant social media marketing succeeds when you:

  1. Focus on Instagram and Facebook first
  2. Mix food photos with behind-scenes and community content
  3. Post consistently (quality over quantity)
  4. Engage authentically with your community
  5. Track what works and do more of it

The restaurants winning on social media aren't the ones with the biggest budgets—they're the ones that show up consistently with content that makes people hungry.

Start today: Pick one platform, commit to posting 3 times this week, and track your engagement. Small consistent steps beat sporadic grand efforts every time.

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