Why Can't I See Comments o

n Facebook? Complete Troubleshooting Guide

If you're wondering "why can't I see comments on Facebook?" you're not alone. Missing or disappearing comments is one of the most frustrating Facebook issues users face daily. This comprehensive guide will help you understand why Facebook comments aren't showing and provide proven solutions to fix the problem.

Whether you can't read comments on posts, your own comments are disappearing, or you can't see all comments in a thread, we'll help you resolve these issues quickly.

Having other Facebook issues? If you're also experiencing problems with Messenger, check our guides on Facebook Messenger not sending messages and Facebook Messenger screenshot notifications for additional troubleshooting.

Why Can't I See Comments on Facebook? Top Reasons

1. Facebook's Comment Ranking System

Facebook doesn't show all comments by default. The platform uses an algorithm to determine which comments appear first based on:

• Relevance Score: Comments from friends and verified accounts rank higher
• Engagement Metrics: Comments with more likes and replies appear first
• Recency: Newer comments may be prioritized
• Spam Filtering: Low-quality comments are automatically hidden

Quick Fix:

1. Look for "Most Relevant" dropdown on any post
2. Change it to "All Comments" or "Newest"
3. Refresh the page to see hidden comments

2. Privacy and Blocking Settings

Comments may be invisible due to privacy configurations:

You've Been Blocked:

• If someone blocks you, their comments disappear from your view
• You won't see their replies to mutual friends
• Their profile becomes inaccessible

They've Blocked You:

• Your comments won't appear on their posts
• They won't see your comments anywhere on Facebook
• Mutual friends can still see both sets of comments

Solution:

• Check if you can access the commenter's profile
• Try viewing the post while logged out
• Ask a mutual friend if they can see the comments

3. Comment Deletion or Hiding

Comments can disappear for several reasons:

Deleted by Original Poster:

• Page admins can delete any comment
• Post authors can remove comments on their content
• Deleted comments vanish for everyone

Hidden by Moderators:

• Comments may be hidden but not deleted
• Hidden comments are visible only to the commenter and their friends
• This reduces spam without alerting the spammer

How to Check:

1. Log out of Facebook
2. View the post as a guest
3. Compare what you see logged in vs. logged out

Why Do My Comments Disappear on Facebook?

1. Spam Detection Triggers

Facebook's aggressive spam filters might flag your comments if they contain:

• Multiple Links: More than one URL often triggers filters
• Repeated Text: Copy-pasting the same comment multiple times
• Promotional Language: Words like "buy now," "click here," "limited offer"
• Rapid Posting: Commenting too quickly on multiple posts

Prevention Tips:

• Wait 30-60 seconds between comments
• Vary your comment text
• Avoid excessive links and promotional language
• Build up your account's trust score with regular, quality interactions

2. Community Standards Violations

Your comments might be removed if they violate Facebook's policies:

• Hate speech or harassment
• Misinformation or false news
• Spam or misleading content
• Copyright infringement

What to Do:

1. Review Facebook's Community Standards
2. Appeal if you believe removal was incorrect
3. Modify your commenting approach
4. Avoid controversial or sensitive topics in public comments

3. Technical Glitches

Sometimes comments disappear due to technical issues:

Common Technical Problems:

• Slow internet connection causing upload failures
• Facebook server issues
• Browser cache conflicts
• App synchronization problems

Technical Solutions:

1. Clear browser cache and cookies
2. Update the Facebook app
3. Try a different browser or device
4. Check Facebook's status page for outages

Why Can't I See All Comments on Facebook?

Comment Limit Display

Facebook limits initial comment display to improve loading times:

• Default Display: Shows 5-10 most relevant comments
• View More Comments: Click to load additional comments
• Nested Replies: May be collapsed by default
• Large Threads: Comments over 500 may require multiple clicks to load

How to View All Comments:

1. Click "View more comments" at the bottom
2. Click "View previous comments" for older ones
3. Expand reply threads by clicking reply counts
4. Use desktop version for better comment visibility

Filtered Message Requests

Comments from non-friends might be filtered:

Check Hidden Comments:

1. Go to your Facebook Page (if applicable)
2. Click "Inbox" or "Messages"
3. Select "Message Requests"
4. Check "Spam" folder

Step-by-Step Troubleshooting Guide

Method 1: Basic Browser Troubleshooting

1. Clear Browser Data:

   • Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
   • Select "Cached images and files" and "Cookies"
   • Choose time range "All time"
   • Click "Clear data"

2. Disable Browser Extensions:

   • Temporarily disable ad blockers
   • Turn off Facebook-modifying extensions
   • Try incognito/private browsing mode

3. Update Your Browser:

   • Check for browser updates
   • Install latest version
   • Restart browser completely

If support teams request diagnostic files, learn how to generate a HAR file in Chrome, Firefox, Safari, and Edge for faster technical support.

Method 2: Facebook App Solutions

1. Update the App:

   • Go to App Store or Google Play
   • Search for Facebook
   • Click "Update" if available

2. Clear App Cache (Android):

   • Go to Settings > Apps
   • Find Facebook
   • Click "Storage"
   • Tap "Clear Cache"

3. Reinstall the App:

   • Uninstall Facebook completely
   • Restart your device
   • Download and install fresh copy

Method 3: Account Settings Check

1. Review Blocking List:

   • Go to Settings & Privacy > Settings
   • Click "Blocking" in left menu
   • Check if you've accidentally blocked someone
   • Unblock if necessary

2. Check Comment Filtering:

   • Go to your Page settings (if applicable)
   • Navigate to "General" > "Comment Ranking"
   • Ensure it's not set too restrictively

3. Adjust Privacy Settings:

   • Check who can comment on your posts
   • Review tag settings
   • Verify friend request settings

Advanced Solutions for Persistent Issues

Solution 1: Use Facebook Business Suite

If you're managing a business page:

1. Access Facebook Business Suite
2. Navigate to Inbox
3. Check "Comments" section
4. Look for hidden or spam-filtered comments
5. Approve legitimate comments manually

Solution 2: Check Regional Restrictions

Some comments might be geo-blocked:

• Content may be restricted in your country
• VPN usage might affect comment visibility
• Regional community standards apply

Try:

• Disable VPN temporarily
• Check if issue persists on mobile data vs. WiFi
• Ask friends in other regions about visibility

Solution 3: Report the Problem to Facebook

If nothing works:

1. Click the menu (three lines)
2. Select "Help & Support"
3. Choose "Report a Problem"
4. Select "Something Went Wrong"
5. Describe the comment visibility issue
6. Include screenshots if possible

Preventing Future Comment Issues

Best Practices for Comment Visibility

1. Maintain Good Standing:

   • Avoid spam-like behavior
   • Follow community guidelines
   • Build genuine engagement

2. Optimize Your Comments:

   • Add value to discussions
   • Avoid excessive emojis or caps
   • Keep comments relevant to the post

3. Regular Maintenance:

   • Update apps regularly
   • Clear cache periodically
   • Review privacy settings monthly

When to Contact Facebook Support

Contact support if:

• Comments consistently disappear across all posts
• You can't see any comments despite trying all solutions
• Your account shows other unusual behavior
• Business page comments affect your revenue

How to Get Help:

1. Visit Facebook Help Center
2. Use Facebook Business Help (for pages)
3. Report specific technical bugs
4. Document issues with screenshots

Frequently Asked Questions

Why are my comments not showing up on Facebook immediately?

New comments may take 10-30 seconds to appear due to:

• Server processing time
• Spam checking
• Network delays
• High traffic periods

Can I recover deleted Facebook comments?

Unfortunately, once comments are deleted, they cannot be recovered. Consider:

• Taking screenshots of important comments
• Using Facebook's download your data feature regularly
• Keeping backup copies of crucial discussions

Why can I see comments on mobile but not desktop?

This discrepancy often occurs due to:

• Different cache states between devices
• App vs. browser version differences
• Syncing delays
• Different login sessions

Clear cache on both devices and ensure you're logged into the same account.

Conclusion

Facebook comments not showing can result from various factors including privacy settings, technical glitches, spam filters, or account restrictions. By following this troubleshooting guide systematically, you should be able to identify and resolve most comment visibility issues.

Remember to maintain good Facebook practices, keep your app updated, and regularly check your privacy settings to prevent future problems. If issues persist, don't hesitate to contact Facebook support for personalized assistance.

For more Facebook troubleshooting guides, check out our articles on Facebook errors and managing Facebook comments.