Pricing

SOCi Pricing 2026: Enterprise Plans, Costs & Value Analysis

Matt
Matt
8 min read

TL;DR - Quick Answer

10 min read

Tips you can use today. What works and what doesn't.

Quick answer: SOCi uses custom enterprise pricing. Average cost is $23,000-62,000/year based on locations and features.

No free plan. Built for multi-location businesses.

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SOCi Pricing Overview 2026

AspectDetails
Pricing modelCustom quotes
Average cost$23,000/year
Maximum cost$62,000+/year
Free planNo
Free trialDemo only
Best forMulti-location enterprises

SOCi doesn't publish fixed pricing. Costs depend on:

  • Number of locations managed
  • Features/modules selected
  • Contract length
  • Negotiation

Estimated Cost by Location Count

LocationsEstimated Annual CostPer-Location Cost
10-50$15,000-25,000$300-500/location
50-200$25,000-40,000$200-400/location
200-500$40,000-55,000$110-200/location
500+$55,000-62,000+$100-125/location

Volume discounts apply. More locations = lower per-location cost.


Quick Quiz
Medium

Your franchise has 100 locations. What's the estimated SOCi cost?

💡 Tip: Think carefully before selecting your answer!


What's Included in SOCi

Genius Suite (AI-Powered)

Genius Social

  • Local content creation
  • Multi-location scheduling
  • Brand-consistent messaging
  • Engagement management

Genius Reviews

  • Review response automation
  • Sentiment analysis
  • Brand-consistent replies
  • Multi-platform monitoring

Genius Search

  • Listing optimization
  • Local SEO management
  • Citation management
  • Location data accuracy

Core Platform Features

FeatureDescription
Social publishingSchedule across all locations
Local pagesManage Facebook/Google pages
Boost & AdsLocalized ad campaigns
Chatbots24/7 customer interaction
AnalyticsLocation-level reporting
SurveysCustomer feedback tools

Platform Support

SOCi manages presence on:

  • Facebook (pages + ads)
  • Instagram
  • LinkedIn
  • Twitter/X
  • Google Business Profile
  • Yelp
  • TripAdvisor
  • Industry-specific platforms

Note: No TikTok or YouTube scheduling.


Quick Quiz
Hard

SOCi's Genius Reviews boosted review response rates by what percentage?

💡 Tip: Think carefully before selecting your answer!


SOCi vs Competitors (Enterprise)

FeatureSOCiSprout SocialHootsuite Enterprise
Starting price~$23K/year$249/user/moCustom
Multi-location focusYes (core)Add-onAdd-on
AI reviewsGenius ReviewsNoNo
Local SEOIncludedNoNo
ChatbotsIncludedNoNo

When SOCi Makes Sense

  • 50+ physical locations
  • Need local SEO management
  • Want AI-powered review responses
  • Require localized ad campaigns
  • Budget exceeds $20K/year

Cost Comparison: 50 Locations

ToolAnnual CostPer Location
SOCi~$25,000$500
Sprout Social (5 users)$14,940$299
Hootsuite Enterprise~$20,000+$400+
SocialRails (unlimited)$1,188$24

Key difference: SOCi includes local SEO and review management. Others require separate tools.


Quick Quiz
Medium

You manage 200 franchise locations. SOCi costs ~$40,000/year. What does that per-location cost get you?

💡 Tip: Think carefully before selecting your answer!


Who Uses SOCi?

Notable Customers

  • Ace Hardware
  • Sport Clips
  • Anytime Fitness
  • Kumon
  • Pet Supplies Plus

Industries

  • Retail, multi-store chains
  • Fitness, gym franchises
  • Real Estate, multi-location agencies
  • Healthcare, clinic networks
  • Hospitality, hotel/restaurant chains

SOCi Limitations

No TikTok or YouTube Missing two major platforms for video content.

Video/Carousel Issues Some users report limitations with video and carousel posts.

Batch Content Clunky Large content batches can be slow to process.

High Barrier $20K+ annual minimum prices out small businesses.

No Self-Service Must talk to sales for any pricing information.


Negotiation Tips

How to Get Lower SOCi Pricing

  1. Request annual billing, often 10-20% discount
  2. Start with core modules, add features later
  3. Use competitive quotes, get Sprout/Hootsuite pricing as leverage
  4. Commit to longer terms, multi-year discounts available
  5. Time it right, end of quarter offers better deals

What to Negotiate

  • Implementation fees (often waivable)
  • Training costs
  • Additional user seats
  • API access
  • Custom reporting

Is SOCi Worth It?

Worth it if you:

  • Manage 50+ physical locations
  • Need local SEO and review management
  • Want AI-powered review responses
  • Require localized advertising
  • Have $20K+ annual budget
  • Value all-in-one multi-location platform

Not worth it if you:

  • Have fewer than 20 locations
  • Only need social scheduling
  • Don't have physical locations
  • Budget under $15K/year
  • Need TikTok/YouTube support
  • Want transparent pricing

Quick Quiz
Easy

You're a single-location business wanting social media management. Is SOCi a good choice?

💡 Tip: Think carefully before selecting your answer!


Best Alternatives

For Smaller Businesses

ToolBest ForStarting Price
SocialRailsAI content$29/month
BufferSimplicityFree
HootsuiteAll-in-one$99/month

For Multi-Location (Budget)

ToolBest ForPricing
Sprout SocialPer-user model$249/user/mo
Hootsuite EnterpriseCustomContact
Reputation.comReview focusCustom

Quick Answers

How much does SOCi cost? Custom pricing. Average $23,000-62,000/year depending on locations and features.

Is there a free trial? No. SOCi offers demos but no free trial.

Is SOCi worth the price? For 50+ location businesses needing local SEO and review management, yes. For smaller businesses, no.

What's included in SOCi? Social publishing, review management, local SEO, chatbots, localized ads, analytics.

Does SOCi have AI features? Yes. Genius Suite includes AI for reviews, social content, and search optimization.


Summary

SOCi pricing:

  • Custom quotes only
  • Average: $23,000/year
  • Range: $15,000-62,000+/year
  • Per-location: $100-500/year

Best for: Multi-location franchises and enterprises.

Missing: TikTok, YouTube, transparent pricing, small business options.

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